Polycom 9000-Series Telephone User Manual


 
Feature Reference
5-284
VMS Hunt Delay (#506)
Description
This feature applies only if you have a voice messaging system.
This System Programming procedure determines when outside calls should be
answered by the Automated Attendant Service of the voice messaging system.
You can set the system for any number of rings, 0-6. Assigning more rings gives
the receptionist an opportunity to answer calls before they go to the Automated
Attendant Service.
For ACS Release 3.0, VMS Hunt Delay is programmable on a per line basis. In
addition, this procedure is programmable so that calls can be handled one way
during the day and a different way when the system is in Night Service.
Related Features
You must use Group Call Distribution (#206) to assign lines to Hunt
Group 7.
You must use Hunt Group Extensions (#505) to assign the extensions
associated with the voice messaging system hardware to Hunt Group 7.
Considerations
Users who
do not subscribe
to ICLID services and want immediate call
handling should set this option to 0 rings.
Users who
do subscribe
to ICLID services and want immediate call
handling should set this option to at least 2 rings. This allows the ICLID
information to be detected before the call is sent to the Automated
Attendant.
Valid Entries
For Release 2.0 and Earlier:
Immediate
Delay