Polycom 9000-Series Telephone User Manual


 
Troubleshooting
6-20
Problems with Manual Backup
Display Shows “Insert Valid Card” in
System Programming Mode
Possible Cause:
The system did not detect a valid Backup/Restore PC Card when
you tried to do
a
manual backup using Backup Programming—Manual (#124).
What to do:
Power down the system, insert a valid Backup/Restore PC Card in PC
Card Slot 2 of the PARTNER ACS processor module, and reapply power to the
system. Restart the procedure.
NOTE:
ACS Release 3.0 includes a PARTNER Remote Access PC Card, which
allows the user to administer the system remotely
1
and perform backup and
restore functions. The PARTNER Remote Access PC Card is a PCMCIA
card that can also be used to upgrade previous versions of PARTNER ACS
to Release 3.0.
Display Shows “Card is Write Protected” in
System Programming Mode
Possible Cause:
You tried to do a manual backup using Backup Programming—
Manual (#124), but the Backup/Restore PC Card in the PC Card slot is
write-protected.
What to do:
Using the end of a paper clip or another pointed object, gently push
the write-protect tab upward to the nonprotected position (see Figure 6-2), and try
the procedure again. (You do not need to remove the card from the processor to
slide the write-protect tab up.)
Figure 6-2. Write-Protect Tab on a Backup/Restore PC Card
Slide the switch on the PC card
up to the nonprotected position