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Call Screening (F25)—Release 3.0 or Later
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Call Screening (F25)—Release 3.0 or Later
Description
This feature applies only if you have a voice messaging system, and an MLS
or PARTNER system phone. This feature is not available on Tip/Ring
phones.
Call Screening allows a user to listen to a caller leaving a message in the user’s
mailbox.
NOTE:
It is recommended for security purposes that you use Station Lock (F21) to
prevent misuse of this feature. If Station Lock (F21) is activated, Call
Screening will not work.
Centralized Programming is required to program Call Screening on an extension
button. Once the button is programmed, the user can turn the feature on (“prime”
it) by pressing the button. Calls will now be screened until the user turns the
feature off by pressing the button again.
When the feature is primed, Call Screening begins once the voice mail system
has answered the call. While the call is being screened, the user is connected to
the call in a listen-only mode on the speakerphone. The user is able to hear both
the outgoing announcement and the incoming caller leaving the message.
One call can be screened at a time at an extension. If more than one call is
ringing, the system uses the ringing line order procedure to determine which of
the eligible calls to screen.
Once Call Screening begins, the user can:
■ Answer the screened call by going off-hook on the handset. This causes
voice mail to drop off the call.
■ Turn the feature off by pressing the call screening button again. The
telephone drops off the call, but the voice mail system will not drop off the
call.
■ Answer or place another call. This causes the telephone to drop off the call
LED Indicators
A green steady LED for the button indicates that Call Screening is primed, but not
currently screening any calls. While a call is being screened, the button LEDs
alternately flash red and green to indicate that the connection has been
established. Green off/red off indicates that Call Screening is not primed.