Polycom 9000-Series Telephone User Manual


 
Hold Disconnect Time (#203)
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Hold Disconnect Time (#203)
Description
This System Programming procedure lets you change the hold disconnect time
for an outside line. When a caller on hold hangs up, the local telephone company
may send a special signal to the system to free the line. Different telephone
companies use different length signals. The length of the signal is called the hold
disconnect time. If you put a call on hold and the caller hangs up, but the call does
not disconnect within a minute after the caller hangs up, the hold disconnect time
is probably set too high, or set at No Detection.
Considerations
If the telephone company does not send a signal, keep the hold disconnect
time set to 450 msec, the default setting. The user must disconnect a held
call manually by retrieving the call then hanging it up.
Shorten the hold disconnect time only if abandoned calls on hold do not
disconnect.
Lengthen the hold disconnect time only if calls are being disconnected
prematurely.
Valid Entries
00 = No Detection
01 = 50 msec
02 = 100 msec
03 = 150 msec
04 = 200 msec
05 = 250 msec
06 = 300 msec
07 = 350 msec
08 = 400 msec
09 = 450 msec
10 = 500 msec
11 = 550 msec
12 = 600 msec