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Feature Reference
5-126
Emergency Phone Number List (#406)
Description
This System Programming procedure creates a list of up to 10 telephone numbers
that all users can dial regardless of dialing restrictions provided they have access
to an outside line. Typical list entries include fire, police, and emergency services
numbers.
Related Features
■ With Release 2.0 and earlier, if an extension is programmed for Forced
Account Code Entry (#307), a user at the extension is required to enter
an account code before dialing a number in the Emergency Phone Number
List.
■ With Release 3.0 or later, Forced Account Code extensions can dial
numbers on the Emergency Phone Number List without entering an
account code. Users can make 911 calls from the Forced Account Code
extensions without entering the account code as long as 911 has been
entered into the Emergency Phone Number List.
■ The entries you must make to permit or restrict toll calls differ depending on
the setting for Toll Call Prefix (#402). This setting tells the system whether
a “0” (for operator-assisted calls) or “1” (for direct-dial calls) is required
when you make toll calls.
Considerations
■ Each telephone number can include up to 12 digits.
■ When programming emergency numbers and/or making test calls to
emergency numbers, you should: 1) remain on the line and briefly explain
to the dispatcher the reason for the call before hanging up, and 2) perform
such activities in the off-peak hours, such as early morning or late evening.
Valid Entries
Up to 12 digits (0–9)
Examples
The examples below show how to enter telephone numbers for the Emergency
Phone Number List in Step 3 of “Programming.”
■ 911. To allow 911 calls from any extension that has an outside line, create
the following entry for the Emergency List:
911
Feat ure Ref erence