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Programming
2-14
Controlling Calls on Outside Lines
When an extension is allowed access to an outside line or pool, you can use the
following procedures to control calling:
■ Outgoing Call Restriction (#401) defines the type of calls (inside only,
local only, or inside, local, and long-distance) that users can make from all
lines or pools available at an extension. Outgoing Call Restriction Button
(#114) allows the receptionist at extension 10 to quickly change an
extension’s current Outgoing Call Restriction setting.
■ Disallowed Phone Number Lists (#404) creates up to eight lists of
numbers that cannot be dialed. After creating Disallowed Phone Number
Lists, use Disallowed List Assignments (#405) to assign one or more
lists to a specific extension.
Table 2-1. Settings that Restrict an Extension’s Access to a Specific Line
Type of Restrictions or
Permissions for the
Extension
Setting for Line Assignment
(#301) and Pool Extension
Assignment (#314)
Setting for Line Access
Restriction (#302) and Pool
Access Restriction (#315)
Can receive and place
intercom (inside) calls only
All outside lines and pools
“not assigned”
1
1. If a line or pool is not assigned to the extension, a user can use Direct Line Pickup to
access the line or dial the pool access code to access a line in the pool. Emergency
numbers, Marked System Speed Dial numbers, Allowed Phone numbers, and numbers
dialed using the System Password, override all dialing restrictions if a user has access to
an outside line or pool to place the call. If Forced Account Code Entry is programmed for an
extension, the user must enter an account code before accessing an outside line or pool. If
there are entries in the Forced Account Code List, the entered account code must match an
entry on that list. With Release 3.0 or later, Forced Account Code extensions can dial
numbers on the Emergency Phone Number List without entering an account code. Users
can make 911 calls from the Forced Account Code extensions without entering the account
code as long as 911 has been entered into the Emergency Phone Number List.
“No access” for all lines and
pools
Cannot use a specific
outside line or pool
Outside line or pool “not
assigned”
1
“No access” for that line or
pool
Can only monitor call
activity and pick up held
calls on a specific line
Outside line “assigned” “No access” for that line
Can only receive calls on a
specific line or pool
Outside line or pool
“assigned”
“Incoming only” for that line
or pool
Can only place outgoing
calls on a specific line
Outside line or pool may be
“assigned”
1
“Outgoing only” for that line
or pool