Polycom 9000-Series Telephone User Manual


 
Feature Reference
5-156
Using
System Phone
To put a call on hold, press h.
The green light next to the
i
, line, or pool winks.
To retrieve a call that you put on hold:
1. Press the
i, line, or pool button next to the winking green light.
2. If the handset is in the cradle, lift it up or press
S.
You are reconnected to the held call. The green light next to the line or
intercom button changes to on steady.
To retrieve a call that a person at another extension put on hold, press the button
next to the winking red light (or press
i 6 8 and the two-digit line
number).
Standard Phone
To put a call on hold, press the switchhook down once rapidly.
You hear intercom dial tone. The call is on hold. (Do not hang up the handset
while the call is on hold. If you hang up the handset, the phone rings. Lifting the
handset reconnects you to the held call.)
To retrieve a call that you put on hold:
1. Hang up.
The call “rings back.”
2. Lift the handset.
You are reconnected to the held call.
To retrieve a call that a person at another extension put on hold:
1. Lift the handset.
2. At the intercom dial tone, dial
6 8 and the two-digit line number.
To answer a call when you are already on a call (you hear a call-waiting tone—two
beeps):
1. Press the switchhook.
The first call is put on hold and you are connected to the new call.
2. To return to the first call, press the switchhook again.
3. You can continue to press the switchhook to move between the two calls.