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Feature Reference
5-70
Caller ID Call Log Line Association
(#318)—Release 2.0 or Later
Description
This feature is available on 24-character PARTNER 18D and 34D display
phones. It is not available for the MLS, MLC, MDW or Tip/Ring phones.
This programming procedure allows you to associate lines with extensions for the
purposes of logging unanswered Caller ID calls. Multiple lines can be associated
with an extension and multiple extensions can be associated with the same line.
Caller ID calls can be logged only if they ring on an extension that is associated
with a line that has been programmed for Call Logging.
Related Features
■ If you also want
answered
Caller ID calls to be logged at an extension, use
the Caller ID Log Answered Calls (#317) with the Caller ID Call Log Line
Association (#318) feature. You can select to log answered Caller ID calls
only, unanswered Caller ID calls only, or you can choose to log both.
■ You can also program a maximum of one extension to log
all
answered
Caller ID calls and
all
unanswered Caller ID calls received at
any
extension
on specific lines. Use the Caller ID Call Log Line Association (#318)
programming procedure to associate lines with the extension that will log
all calls, then use the Caller ID Log All Calls (#319) feature to allow the
extension to log all Caller ID calls on the associated lines.
■ It is not necessary to associate lines and extensions to log unanswered
transferred calls. Unanswered transferred calls are logged automatically.
Considerations
■ To log Caller ID information, you must subscribe to Caller ID service (if it is
available) on a per-line basis from your local telephone company and
connect Caller ID lines to the appropriate system modules.
■ You cannot use Caller ID Logging and Dialing (F23) if Station Lock
(F21) or Caller ID Inspect (F17) is active.
■ To view the Caller ID Call Log, a Caller ID Call Logging and Dialing
button must be programmed on a button with lights on a system display
phone. (This feature will not work if it is programmed on a button without
lights.)