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Feature Reference
5-28
Automatic System Answer Delay
(#110)—Release 2.0 or Later
Description
This System Programming procedure specifies the number of times (0–9) an
incoming call should ring before it is answered by the Automatic System Answer
feature.
Related Features
■ After a call is answered, Automatic System Answer plays a greeting then
either places the call on hold, provides continuous ringing, or disconnects
the call depending on the setting of Automatic System Answer Mode
(#121).
■ Automatic System Answer affects incoming calls only on lines identified
using Automatic System Answer Lines (#204).
■ You must program a button on the system display phone at extension 10 to
turn Automatic System Answer on and off. Use Automatic System
Answer Button (#111) to program the button.
■ You must use Automatic System Answer Record/Playback to record the
greeting callers hear when the system answers an incoming call.
■ You can set SMDR Talk Time (#611) to Active to include the Talk field on
call reports. For an incoming outside call answered by Automatic System
Answer, this field shows the call duration minus the time the greeting
played and the caller waited for someone to answer the call.
■ If you use Caller ID, make sure Automatic System Answer Delay is set to 2
rings or more to ensure that Caller ID information is captured.
Considerations
■ The Automatic System/Direct Extension Dial PC card is purchased
separately and must be installed (see
PARTNER PC Card Installation
Instructions
).
■ Use the Automatic System Answer Record/Playback feature to record a
message before using Automatic System Answer since there is no default
message.
■ This feature works independently of Line Ringing, which determines how
an outside call rings at the extension—immediately, after a 20 second
delay, or not at all. Automatic System Answer Delay specifies the number of
rings a caller hears before the system answers the call.