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Making Calls
5-183
Making Calls
Description
A user can make a call by dialing an outside phone number or an extension
number. There are also several ways to
speed dial
a number—see ‘‘Related
Features’’ below.
Hybrid Mode Only
■ Making calls in Hybrid mode is the same as in Key mode except users can
select a pool button rather than a line button to access an outside line.
When a user presses a pool button, the system automatically selects an
idle line belonging to the pool.
■ To access a line in a pool that is not assigned to that extension or to access
a line in a pool that the user is already using, system phone users can
press
i and dial the pool access code. If all lines in a pool are busy,
the user hears busy tone.
■ Automatic Line Selection can be programmed to change the way the
system selects pools when a user lifts the handset to make a call.
■ To restrict an extension’s access to all lines assigned to a pool, use Pool
Access Restriction (#315). If users are not allowed outgoing access to a
pool, they hear a reorder tone after dialing the pool access code at the
intercom dial tone.
Related Features
■ You can store an outside number, an intercom number, or a feature code
on a button, so a user can dial the number with a single touch. For
information about programming and using Auto Dial buttons, see Auto
Dialing.
■ You can program outside numbers for one extension or for the entire
system, so a user can dial a number by pressing
f (or # on a
standard phone) plus a two- or three-digit code (80–99 for Personal Speed
Dial numbers, 600–699 for System Speed Dial numbers). For more
information, see Personal Speed Dial Numbers and System Speed Dial
Numbers.
■ If a user lifts the handset before pressing a line or pool button, the system
automatically selects the first available outside line or pool, or the intercom.
The order in which the system makes the selection is determined by the
Automatic Line Selection for the extension.
■ On either a system phone or a standard phone, users also can use Direct
Line Pickup—Idle Line to access a line for making an outside call.
■ Users can ring or page any of four Calling Groups. For more information,
see Group Calling—Ring/Page.