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13 Frequently Asked Questions
Beaming problems
303
Beaming problems
When I perform a HotSync operation,
my information does not transfer to
Palm Desktop software.
• If you have performed a HotSync operation successfully,
but you cannot find the data from your Acer s10 on Palm
Desktop software, check to see you have the correct user
name selected for viewing data.
• On the Windows system tray, click the HotSync Manager
icon and choose Custom. Check that all conduits are
set to synchronize files.
My Acer s10 displays the message
“Waiting for sender’ when it’s near my
computer’s infrared port.
• Your computer’s infrared port may be set to search
automatically for the presence of other infrared devices.
Consult the documentation for your operating system for
information about turning off this option.
• In some cases, simply moving your Acer s10 away from
the computer’s infrared port solves the problem.
I want to synchronize my computer with
more than one handheld.
If the computer running Palm Desktop software synchronized
with more than one handheld, each handheld must have a unique
name. Assign a user name to your Acer s10 the first time you
perform a HotSync operation. See "Creating a user profile" on
page 253.
IMPORTANT: Please be aware that synchronizing more than one
handheld with the same user name causes unpredictable results and,
potentially, loss of information on your handheld.
Problem Solution
Problem Solution
I cannot beam data to another Palm OS
handheld.
• Confirm that your Acer s10 and the other Acer s10
handheld are between ten centimeters (approximately
4”) and one meter (approximately 39”) apart, and that
the path between the two handhelds is clear of obstacles.
Beaming distance to other Palm OS handhelds may be
different.
• Move your Acer s10 closer to the receiving handheld.
When someone beams data to my
Acer s10 , I get a message, telling me it
is out of memory.
• Your Acer s10 requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30K application, you must
have at least 60K free.
• Perform a soft reset. See "Performing a soft reset" on
page vi for instructions.