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Automatic Call Distribution
Program 14-6 – After Shift Service Destination
Strata DK Programming 5/99 6-29
Automatic Call Distribution
Program 14-6 – After Shift Service Destination
Initialized Default:
Destination = Incoming port 000
Processor
ACD Group
Numbers
[PDN] Port Range [PhDN] Port Range
RCTUBA/BB 01~08 000~079 500~079
RCTUC/D 01~16 000~239 500~739
RCTUE/F 01~16 000~335 500~835
DATA Destination
See [PDN] Port Range Station or Attendant Console [PDN] Program 04 Port Number
301~316 ACD Group (RCTUBA/BB, RCTUC/D)
401~416 ACD Group (RCTUE/F)
320 (RCTUBA/BB, C/D)
420 (RCTUE/F)
Auto Attendant (DK Built-in)
321 (RCTUBA/BB, C/D)
421 (RCTUE/F)
Normal CO line; Ring assignments not including delayed
ringing assignments
See [PhDN] Port Range [PhDN] Program
*04 Port Number
900~915 Distributed Hunt Group Program *04 Port Number
ACD Group
Numbers
After Shift
Destination
DATA = DestinationSELECT = 6
SELECT = ACD Group Number