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Strata DK Programming 5/99
♦ Keyprint 2000 User Guide provides instructions for the Keyprint 2000 software printing
package which allows you to print and store custom button label keystrips for Strata DK 2000-
series 10-button or 20-button digital telephones, 20-button add-on modules, and 60-button
digital DSS consoles.
♦ Strata DK Programming Manual provides all instructions necessary to program the system
and system record sheets, including ACD.
♦ Strata DK Installation & Maintenance Manual provides installation instructions for
configuring and installing the Strata DK14, DK40i and DK424. It also includes T1/DS-1
interface installation and configuration instructions, as well as fault finding flowcharts to
troubleshoot the systems. An ACD Section provides instructions for installing ACD into the
Strata DK424.
♦ Strata AirLink External Wireless System Installation Guide provides step-by-step
hardware and software installation instructions. It includes examples of system configurations,
information on performing a site survey, and troubleshooting techniques.
♦ Hospitality Management Information System (HMIS) General Description provides an
overall view of the system’s hardware, software, applications and features. The HMIS is a PC-
based solution, designed to meet the specific operational needs of small- to medium-sized
hotel/motels and includes both the PC and software.
♦ Hospitality Management Information System (HMIS) User Guide describes the product’s
many software features and gives step-by-step instructions for using them.
♦ Strata DK Library CD-ROM enables you to view, print, navigate and search publications
for Strata DK14, DK40 and DK424 digital business telephone systems. It also includes Strata
DK424 ACD Documentation, including the Strata D
K424 Call Center Solutions General
Description,
ACD Agent Guide, ACD Supervisor’s Guide.
ACD Installation and Programming
instructions are included in the
Strata DK Installation and Maintenance Manual
and
Programming Manual.
♦ Strata DK HMIS CD-ROM contains a copy of all HMIS documentation/bulletins and
enables you to view, print, navigate and search publications.
♦ StrataControl CD-ROM contains the StrataControl software, that enables viewing,
downloading, editing, and uploading Strata DK programmed data on a PC. This software also
provides a method of creating custom lists and user guides based on information from the
Strata DK system.The CD-ROM contains the
StrataControl User Guide.
♦ DKQuote CD-ROM contains the DKQuote application and the DKQuote User Guide, that
shows how to use this interactive software to assist you with Strata DK Systems configuration
and pricing worksheets.
♦ DKAdmin/DKBackup CD-ROM includes the programs that let you easily and quickly
custom program and/or update the Strata DK14/DK40/DK424 with a user-friendly PC display.
The CD-ROM also contains the
DKAdmin/DKBackup User Guide,
that explains how to use
the DKAdmin/DKBackup interactive software applications. The current version does not
support DK40i.
The following documentation and media applies to the Strata DK424 system only.
♦ Strata DK424 Call Center Solutions General Description provides a system overview,
including hardware and feature information. Highlights the technology employed in operating
the ACD Strata DK424 system.
♦ ACD Agent Guide describes the ACD agent feature operation along with step-by-step
procedures for using features.
♦ ACD Supervisor Guide provides instruction on how to use the ACD supervisor features.