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Basic Programming
Using the Administrator’s Mailbox
The Administrator's Mailbox allows you to do some voice mail
programming using a telephone. Programming by phone cannot
completely replace CDE programming; however, it is convenient for
certain functions such as adding mailboxes and editing mailbox settings.
The passcode used to log into the Administrator's Mailbox determines
which functions can be accessed:
• Manager Passcode: Allows the user to perform all the system
administration, mailbox management, and maintenance functions
except changing the Administrator passcode or passcode length.
• Administrator Passcode: Allows the user to perform all the manager
functions plus changing the Administrator passcode and passcode
length; and defaulting the voice mail database.
Default passcodes are as follows:
Accessing the Administrator's Mailbox
Follow these steps to log in to the administrator's mailbox.
1. From any internal DTMF telephone, lift the handset and obtain dial tone.
2. Dial the voice mail hunt group number (default is 300). The system
answers and plays the usual greeting.
3. Press * when you hear the greeting.
Passcode Type
Passcode Length
3 4 5 6
Administrator 864 8642 86420 864200
Manager 648 6483 64830 648300
Important: The Manager passcode should be given to the person
who performs the day-to-day task, such as adding mailboxes and
changing greetings. The Manager passcode provides limited
access to the database, thereby reducing the likelihood of novice
users causing serious disruptions to the system. (Note that users
are still prompted to begin a new installation when they enter the
Manager Passcode, but get the response “Invalid Selection” when
they attempt to do so.) To protect system security, change the
passcodes at first login and keep them confidential.