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SX-200 ICP MX Technician’s Handbook
Setting up RADs
Before you begin,
• determine how the customer intends to use the RADs.
• map the expected call flow to determine how many messages are
required and the order of play.
• script the messages and say them several times to ascertain how
much time they take.
• verify that sufficient voice mail ports and DSP resources are available;
see DSP Configuration Options, page 12.
To program RADs:
1. Form 04, System Options/System Timers
- Enable System Option 134, Recorded Announcement Devices.
2. Record RAD greetings
- Access the System Administrator's mailbox (see Using the
Administrator’s Mailbox, page 99.)
- Press 8 to select the RAD Greetings menu.
- Press 1 to record a greeting.
- Select RAD greeting number to record (1- 200).
Note: All embedded voice mail ports can operate as dedicated RAD ports.
However, a least one non-RAD port is required to record RAD greetings; to
administer the voice mail system by telephone; and for message notification
by pager.
When configuring voice mail ports, ensure that some of the last ports
are not configured as RAD ports to avoid any potential conflicts with
message notification. It is recommended that at least two or three
ports be left free for message notification dependant upon system
usage. Embedded voice mail will attempt to use the last
programmed voice mail port that is available for message
notification. If the last port is not available, the second last port will
be attempted and if that port is busy, the third last port and so on.
Embedded voice mail will continue in this fashion until it finds a free
port but message notification will not function properly on a port
assigned to RAD.