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Telos Zephyr Xstream Two-Way Radio User Manual

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USER’S MANUAL

Section 13: Deep Tech Information and Troubleshooting 283

certainpeculiaritiesmaybespecifictoagivenswitch.TelosCustomerSupportwill

wanttoknowyourSPIDsandthisinformationwhenassistingyou.



YoumaybeabletoguessthecorrectTelcosettingbasedonotheravailableinformation:

• IfyouweregivenonlyasinglephonenumberandnoSPIDstryAT

&TCust(PTP)

• Ifyouweregiven2SPIDswiththeformat:01+7digitphone#+0tryAT&TCust(PTP)

• Ifyouweregiven2SPIDswiththeformat:01+7digitphone#+000or01+7digits

+011tryNatl.I‐1

• Ifyouweregiven2SPIDswiththeformat:areaco

de+7digitphone#+4digits(for

example0101,0100,0111,or1111)tryNatl.I‐1.IfthatfailsTryDMSCust

• Ifyouweregiven2SPIDswiththeformat:areacode+7digitphone#+1digit(for

example1,or0)tryDMSCust.IfthisfailstryNatl.I‐1

• Ifyouweregi

ven2SPIDswiththeformat:areacode+7digitphone#+2digits(for

example01,11,02,or00)tryDMSCust.IfthatfailstryNatl.I‐1

• Ifyouweregiven2SPIDswiththeformat:areacode+7digitph

one#+3digits(for

example000,001)tryNatl.I‐1.IfthatfailstryDMS‐Cust

• IfyouweregivenasinglephonenumberandasingleSPIDwiththeformat:of01+7

digitphone#+0tryAT&TCust(DonotenterthisSPID)

• Ifyouweregivenasingleph

onenumberandasingleSPIDwiththeformat:of01+7

digitphone#+00tryNatl.I‐1.IfthatfailstryAT&TCust

• IfyouweregivenasinglephonenumberandasingleSPIDwiththeformat:ofarea

code+7digitphone#+4digits(forexample0101,0100,0111,or1111)TryNatl.I‐1.If

thatfailstryDMSCust

i

ISDN TIP!

TIPS ON SPIDS

1. Incorrectly entered SPIDs are the most common problem USA/Canada users have placing

ISDN calls. Compare the SPIDs you have entered with the SPIDs provided to you by the

phone company to be certain that you have entered them correctly. Do not add anything to

your SPIDs.

2. Note that there are no hyphens, dashes (-), or spaces in SPIDs, so the system will not

allow you to enter any non-numeric characters. If your installer has included them in the

SPID, ignore them.

3. For a list of known working SPIDs by Telephone Company see the Appendix 4.

4. If you have any questions about your SPIDs, call your phone company.

5. If you have AT&T Custom Point-to-Point or Euro-ISDN, you should not enter anything in

the SPID fields.

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