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Telos Zephyr Xstream Two-Way Radio User Manual

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USER’S MANUAL

Section 13: Deep Tech Information and Troubleshooting 277

stylejack,justlikeonastandardtelephone.Iftheproblemcontinues,youshould“reseat”the

ISDNcard.ThisstatecouldindicateamarginalISDNline.Iftheproblempersists,contactTelos

CustomerSupport.*



NOTES:

**IfyoureboottheunitandtheLEDstayseitherofforon,evenwi

thnoISDNattached,thereis

aproblem.IftheZephyrotherwiseseemstobeoperational(i.e.thekeyboardandLCDscreen

andmetersarefunctioning)itindicatesabadTerminalAdaptorCard(95%).Youshould

“reseat”theISDNcard.Iftheproblempersists,contactTelosCustomerSupport.

*Ifthephon

ecompanyteststhelineandclaimsitisok,askthemwhatbrandandmodelof

“switch”youareon.Also,askthemifyouareon“straightcopper”orifyouareonanykindof

“repeater”or“loopextender”.Askthemhowfaryouarefromtheswitchornearestrepea

ter.

CallTelosCustomerSupportandgivethemthisinformation.

ExternalNT1’shaveoneormoreindicators,whichcanhelpdifferentiatelinevs.ZephyrXstream

problems.SeeyourNT1manualfordetails.

The TEL Status Screen

ThestatusofeachBchannelisshownhere.PresstheTELbuttononcetoviewthisscreen.The

samestatusi

nformationisdisplayedonthedefaulttimeoutscreen.

ThesystemtriestoinitializetheISDNcircuituponbootup.ISDNcircuitsrequiringSPIDS

(generallyneededintheUSA&Canada,neverneededoutsidethesecountries)willdisplaySPID

ErroriftheSPIDforspecificchan

nelisincorrect.

NotethatyoumaygetafalseReadyindicationiftheTELCOsetting(inthesecondTELmenu)is

setincorrectlyorifnoSPIDsareenteredwhentheyarerequired.ForstatusoftheNT1observe

thestateoftheGreenLEDnexttotheUinterface.

Availablelinestatusmessagesare:

Inactive Nolineconn

ected,orconnectedtowrongjackonthe

Xstream.Or,ETS300permitstheTelcotoputalineto

sleep.Inactivatewillbedisplayedwhenthisoccurs.

SPIDPending SinterfaceisinitializedandtheSPIDhasbeensenttothe

TelcoswitchandXstrea

miswaitingforittobeaccepted.

MayalsobeseenintermittentlybeforetheSinterfacehas

initialized

SPIDError TheSPIDsenttonetworkhasnotbeenacceptedbythe

switch(DMSCust.andNatlI‐1only).



Ready TheunitseesaliveISDNSin

terface(i.e.externalNT1is

presentorinternalNT1hascompletedstartup)andinitial

ISDNprotocolinitializationiscomplete.



PendingSeize Outgoingcallinprocess;Requestforcallhasbeensentto

Telcoswitch.

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