USER’S MANUAL
Section 1: QUICK RESULTS
10
yourZephyrXstream,orboth.SincetheseareQuickResults,thetipsbelow
arebriefandnoteonlythemostfrequentproblemsencountered.
• IfyouhaveSPIDs,orDNs,checktoseewhetheryouhaveenteredthem
correctly.Ifyouhavenot,youcaneraseallofthesettingsintheZ
ephyr
Xstreambyfollowingthedirectionsabove,nearthebeginningof"Basic
Configuration".
• CheckallofyourISDNlineconnectionstobecertaintheyarefirmand
correct.Refertotheinstructionsabove.
Note:IntheUSAandCanadayoushouldnormallybeusingthesmaller
(RJ‐11style)IS
DNjackontherearoftheunitwhereasusersoutside
thosecountrieswillnormallyusethelarger(RJ‐45style)jack.
• YourISDNlinemaynotbeactivatedormaybeconfiguredincorrectly.
ContactyourISDNlineprovider.USusersshouldconfirmthattheline
wasinstalledexactlyasspecifiedinth
eISDNorderinginstructionsfound
intheappendixofthemanual.
• IfyouareusingZephyrXstream’sinternalNT1,thegreenstatusLED
(nearthejack,ontherearpanel)shouldbeonsolid.Ifitisnot,youhave
averybasiclineproblem–seeSe
ction13(DeepTech&
Troubleshooting)formoreadviceandguidance.
Atthispoint,iftheconditionsinitem5arestillnotmet,contactTelos
CustomerSupportforassistance.Whenyoucall,havetheinformationon
yourISDNcircuitonhand.
1.5 Placing Your First Call (to Yourself)
Yourfirstcallistobeplace
dtoyourself.YouwillbeusingyourfirstISDN"line"toconnectto
yoursecondISDN"line"(both"lines"arepartofthesameISDNcircuit).Ifthisworks,youknow
youareconnectedtoyourlocaltelephonecompanyofficeandyourZephyrisprogrammed
correctly.(Thisprocedurewillnotworkifyouonlyha
veorderedonlyoneISDNBchannelfrom
theTelco.)
Followthesestep‐by‐stepinstructions:
1. Pressthe<DIAL>buttononce.Youwill
seeascreenthatlookslikethis:
Sinceyouaredialingfromthefirst"line"(toyoursecond"line"),usethe
keypadtoenterthephon
enumberofyoursecondline(youdonotneedto
press<SEL>beforeenteringthenumber).Ifyouneedacodetoaccessan
outsideline,besuretoenterit.