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B6 SYSTEM ADMINISTRATION—SYSTEM PARAMETER SETTINGS
Installation Manual 259
Other Parameters-Call Hold
System
External
Message
Delivery
Duration Time
1-9 min
(3)
Specifies the maximum telephone connect time allowed
for an external message delivery call to prevent excessive
telephone charges. Time begins counting when the
destination number answers the call. The VPS terminates
the call when it exceeds the specified length of time.
However, the VPS does not terminate a call until the
whole message is played even though the specified time
expires.
Company’s
Telephone No.
Up to 32 digits
(None)
Specifies the Company’s Telephone Number. When the
recipient has failed to retrieve the sender’s message
because of incorrect password entries, the VPS
announces the Company’s Telephone Number for him to
call in order to retrieve it.
To access the proper menu for Call Hold, follow the menu path as shown:
System Administration Top Menu-1-5-7-5
Table B-32
Parameter Value Range
(Default)
Description/Function
Call Hold Mode 1. Disable
2. Enable
(Enable)
If set to "Enable", the VPS gives callers the option of
either holding for a specific extension or selecting one of
several Incomplete Call Handling service options.
While on hold, the VPS periodically gives callers the
choice to either continue to hold or select one of the
Incomplete Call Handling service options.
If set to "Disable", the VPS immediately offers callers the
Incomplete Call Handling service.
Call Queuing
Announcement
Mode
1. Disable
2. Enable
(Enable)
If set to "Enable", callers on hold are informed of their
current position in the call hold queue.
Example:
"One other person is queuing".
Call Retrieval
Announcement
Timing
1-30 s
(2)
Specifies the interval between the voice guidance
message that asks whether or not calls are to be
retrieved during call holding.
Example:
"To cancel holding, press 2 now.
Otherwise, I’ll try your party again".
Table B-31
Parameter Value Range
(Default)
Description/Function