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B5 SYSTEM ADMINISTRATION—SERVICE SETTINGS
Installation Manual 235
Notes
• An operator-seeking call will always reach Operator 1 first. The call will then be
transferred to Operator 2 and Operator 3 sequentially, depending on system
programming.
• "Next Operator" is not applicable for "No Answer Coverage Mode" of Operator 3.
Operator’s Parameters-Night Mode-Operator 1, 2, 3
Same as Day Mode.
Operator’s Parameters-Lunch Mode-Operator 1, 2, 3
Same as Day Mode.
Operator’s Parameters-Break Mode-Operator 1, 2, 3
Same as Day Mode.
Busy Coverage
Mode
1. Hold
2. No Answer
Coverage
3. Call Waiting
4. Disconnect
Message
(Hold)
Specifies how to handle calls when the Operator 3
extension is busy.
1. Hold—Automatically places the caller on hold and the
Operator 3 extension is called again.
2. No Answer Coverage—Offers the option specified by
the No Answer Coverage Mode to the caller.
3. Call Waiting—Signals Operator 3 when another call
is waiting using the Call Waiting feature of the PBX.
4. Disconnect Message—Disconnects the call after
playing "Thank you for calling".
No Answer
Coverage
Mode
1. Caller Select
2. Leave
Message
3. Disconnect
Message
(Caller Select)
Specifies how to handle Operator 3 calls when not
answered within the time period set by the "Operator No
Answer Time" mode.
1. Caller Select—Allows the caller to leave a message
or call another extension. (In some cases, a call to
another extension is not available. For more
information, see the "Note" on "Caller Select" in Table
5-6 in 5.4.3 Operator’s Parameters.)
2. Leave Message—Instructs the caller to leave a
message in Operator 3’s mailbox.
3. Disconnect message—Disconnects the caller after
playing "Thank you for calling".
Table B-14
Parameter Value Range
(Default)
Description/Function