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10 Installation Manual
5.1 STARTING UP ................................................................................................... 106
5.1.1 Before Programming..................................................................................... 106
5.1.2 Quick Setup .................................................................................................. 106
5.1.3 Starting the Quick Setup ............................................................................... 107
5.2 PORT SETTING OPTIONS................................................................................ 114
5.2.1 Custom Service Setting Example ................................................................. 114
5.2.2 Custom Service Features ............................................................................. 115
5.2.3 Custom Service Programming ...................................................................... 116
5.2.4 Recording Menus.......................................................................................... 119
5.2.5 Checking Operation ...................................................................................... 120
5.2.6 Voice Mail ..................................................................................................... 120
5.2.7 Mailbox Groups............................................................................................. 120
5.2.8 Extension Groups ......................................................................................... 121
5.2.9 Interview Service........................................................................................... 121
5.2.10 Automated Attendant .................................................................................... 122
5.2.11 Department Dialing Service .......................................................................... 122
5.2.12 Operator Service........................................................................................... 123
5.3 SETTING PORTS............................................................................................... 124
5.3.1 Port Service Menu ........................................................................................ 124
5.4 AUTOMATED ATTENDANT PARAMETERS ................................................... 126
5.4.1 Automated Attendant Menu .......................................................................... 126
5.4.2 Department Dialing ....................................................................................... 126
5.4.3 Operator’s Parameters ................................................................................. 127
5.5 SETTING MAILBOXES...................................................................................... 130
5.5.1 Mailbox Setting Menu ................................................................................... 130
5.5.2 Entering a Mailbox ........................................................................................ 130
5.5.3 Deleting a Mailbox ........................................................................................ 134
5.5.4 Password Reset............................................................................................ 134
5.5.5 Mailbox Listing ............................................................................................. 134
5.6 TRAINING THE SUBSCRIBER ......................................................................... 136
6 FINAL SETUP.............................................................................137
6.1 MESSAGE MANAGER’S MAILBOX (Mailbox 998) ......................................... 138
6.1.1 Accessing the Message Manager’s Mailbox................................................. 138
6.1.2 Main Menu of Message Manager’s Service.................................................. 138
6.1.3 Company Greetings (Enter #6*998,5,1)........................................................ 138
6.1.4 Custom Service Greetings (Enter #6*998,5,4).............................................. 139
6.1.5 Customising User Prompts (Enter #6*998,5,6)............................................. 139
6.2 SETTING UP MAILBOXES................................................................................ 141
6.2.1 Recording Personal Greetings...................................................................... 141
6.2.2 Recording the Owner’s Name....................................................................... 141
6.3 BACKING UP THE SYSTEM............................................................................. 143
7 SYSTEM MAINTENANCE AND TROUBLESHOOTING............145
7.1 INITIALISING THE SYSTEM ............................................................................. 146
7.2 UTILITY COMMANDS ....................................................................................... 148
7.2.1 Off-line Set (OFLN) ....................................................................................... 149
7.2.2 On-line Set (ONLN)....................................................................................... 149
7.2.3 Set Password (PASS)................................................................................... 149
7.2.4 Set Time (TIME)............................................................................................ 150
7.2.5 Print Reports at Specified Time (PSET) ....................................................... 151