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5.2 PORT SETTING OPTIONS
Installation Manual 121
message for the parts section, press 3". The digit "3" would be assigned to System
Group Distribution List number 250 in Custom Service Setting.
Each message waiting lamp will remain on until the message is cleared from the
individual extension.
5.2.8 Extension Groups
An extension group places several extensions into the same mailbox. These extensions may
be assembled into a list called an Extension Group. The extensions in the group cannot have
a personal mailbox! When a message is left in this mailbox, it lights all of the message waiting
lamps of the phones that are in this group. There are 20 groups available, and each group can
have up to 20 entries.
When a message is left for the extension group, it will light the message waiting lamps on each
phone. The first person that retrieves the call cancels the message waiting lamp on the other
phones. Extension groups work well in areas where the call would not be intended for a specific
person (e.g., a Parts Centre, Technical Support Group, etc.).
To establish an extension group:
1.
From the System Administration Top Menu, Type [1-5-1-2-1]
(Program-System Parameter-System Group Assignment-Extension Group-Enter).
2.
Enter an Extension Group Number that has not been assigned to another mailbox or
Extension Group (this must be a vacant number). Enter the Extensions that are to be
assigned to this group.
3.
Enter the Extension Numbers that are to be assigned to the Extension Group.
4.
Return to the Main Program Menu.
5.
Type [1-1-1]
(Program-Mailbox Setting-Enter/Edit).
Assign the Extension Group Number to a mailbox. If you used the number "700" for an
Extension Group number, assign the number "700" as a new mailbox. You must also enter
700 as an extension.
Messages can be delivered to the new number through normal operation.
5.2.9 Interview Service
The subscriber can leave a series of prerecorded questions (up to 10) for the caller in an
Interview Mailbox. As the caller answers questions, answers are recorded in the mailbox. After
a caller records the answers, the interview mailbox lights a message waiting lamp. When
retrieving the messages, the subscriber only hears the answers to the questions.
There are 2 ways to access an interview mailbox:
• Assign an interview mailbox to an existing mailbox
• Assign a port as an interview mailbox