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B5 SYSTEM ADMINISTRATION—SERVICE SETTINGS
Installation Manual 239
Keypad
Assignment
0-9, , #
a-n
(: d, 0: c
Others: None)
Any of the 14 services listed below (a-n) can be
assigned to the 0 through 9, , and # keys on the
telephone keypad. Callers are able to access these
services by pressing the corresponding keys on their
telephones.
(a) Transfer to Mailbox—Allows the caller to leave
messages in a specific mailbox. Enter "a" followed
by a mailbox number.
(b) Transfer to Extension—Transfers the caller to a
specific extension. Enter "b" followed by an
extension number.
(c) Operator—Connects the caller to the operator.
(d) Exit—Plays the Custom Service exit prompt and
disconnects the caller. The Message Manager is
responsible for recording this prompt.
(e) Previous Menu—If programmed, returns the caller
to the previous menu.
(f) Custom Service—If programmed, transfers the
caller to another Custom Service.
(g) Voice Mail Service—Allows the caller to access
Voice Mail Service.
(h) Call Transfer Service—Allows the caller to access
Automated Attendant Service.
(i) Subscriber Service—Allows the caller to access
Subscriber Service. If this option is enabled, it is
strongly recommended that each subscriber
establish a password; this will prevent
unauthorised callers from accidentally or
intentionally accessing subscribers’ mailboxes.
(j) Department Dialling—Transfers the caller to the
Department Dialling menu.
(k) Dial by Name—Requests the caller to enter the
first 3 or 4 letters of a last name of the person they
wish to reach, then transfers him to the
corresponding extension.
(l) Repeat Menu—Repeats the Custom Service
menu prompts.
(m) Main Menu—Returns the caller to the Custom
Service top menu.
(n) FAX Transfer—Allows the caller to send fax
messages to an extension specified as the fax
extension.
Table B-16
Parameter Value Range
(Default)
Description/Function