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B5 SYSTEM ADMINISTRATION—SERVICE SETTINGS
234 Installation Manual
Operator’s Parameters-Day Mode-Operator 3
Operator 3 receives operator-seeking calls when Operator 2 is busy or unanswered and
Operator 2’s parameters are set as follows:
• Busy Coverage Mode—No Answer Coverage
• No Answer Coverage Mode—next Operator
No Answer
Coverage
Mode
1. Caller Select
2. Leave
Message
3. Disconnect
Message
4. Next Operator
(Caller Select)
Specifies how to handle Operator 2 calls when not
answered within the time period set by the "Operator No
Answer Time" mode.
1. Caller Select—Allows the caller to leave a message
or call another extension. (In some cases, a call to
another extension is not available. For more
information, see the "Note" on "Caller Select" in Table
5-6 in 5.4.3 Operator’s Parameters.)
2. Leave Message—Instructs the caller to leave a
message in Operator 2’s mailbox.
3. Disconnect Message—Disconnects the caller after
playing "Thank you for calling".
4. Next Operator—Transfers the caller to Operator 3.
To access the proper menu for Operator Parameters-Day Mode-Operator 3, follow
the menu path as shown:
System Administration Top Menu-1-4-1-2-1-3
Table B-14
Parameter Value Range
(Default)
Description/Function
Operator’s
Extension
1-5 digits
(None)
Specifies the extension number for Operator 3. Any valid
extension number can be assigned.
Operator’s
Mailbox No.
2-5 digits
(None)
Specifies the mailbox number for Operator 3. Callers to
Operator 3 are prompted to leave a message in this
mailbox depending upon how the Busy Coverage or No
Answer Coverage modes are set.
Table B-13
Parameter Value Range
(Default)
Description/Function