Palm W PDAs & Smartphones User Manual


 
Wireless problems
381
Wireless problems
Problem Solution
The signal strength is weak. You can monitor the transmission signal strength using the
Signal Strength bar graph. Monitor the signal strength while
you try the following solutions:
Move away from your original location, five to ten feet in
any direction.
If you’re indoors, stand near a window, or move outdoors.
Open metal blinds on windows.
If you’re in an underground parking lot or other space
below street level, move to a location above ground.
If you’re in a crowd, move to a less crowded area.
If you’re in a vehicle, keep your handheld level with the
windshield. The metal frame of the vehicle shields mobile
radio signals. Mountains and buildings may also block
signals.
If you’re outdoors, move away from overhead electrical
wires. Move from under trees.
I can’t access the Internet.
Check the battery icon to verify that the battery is charged.
Make sure the mobile radio is on and within range by
verifying that the indicator light is flashing green.
See “Using the indicator light” in Chapter 2.
Verify that the signal strength indicator shows a strong
signal.
Your wireless service provider’s server may be down. Try
again later.