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Chapter 2 About setting up Call Center 23
Nortel Networks Call Center Set Up and Operation Guide
About the CallPilot Manager interface
System timeout
A CallPilot Manager session times out after 10 minutes of inactivity. This is a security feature that
prevents unauthorized access to the system.
If your session times out, the login page appears and a message that says that the session has
expired. You must log on to continue programming Call Center.
If the system times out while you are working on a page, any settings that you have not entered on
the system by pressing the Submit button are not entered.
Headings expand
and display their
links when you
click them
Click a link to
display its page
in the right frame
Returns to the
Main page
Quits CallPilot
Manager
Opens
online Help