Chapter 11 Creating Caller Input Rules 161
Nortel Networks Call Center Set Up and Operation Guide
Changing a Caller Input rule
You can change a caller input rule at any time. If you want to change the length for the rules in a
Caller Input table, refer to
“Changing the rule length for a Caller Input Table” on page 162. If you
want to change a specific rule in a table, refer to “Changing a Caller Input Rule” on page 163.