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162 Chapter 11 Creating Caller Input Rules
P0605665 03
Changing the rule length for a Caller Input Table
1 Start CallPilot Manager.
2 Click the Call Center heading.
3 Click the Caller Input Rules link.
The Caller Input Rules Tables page appears.
4 Click the Change link for the table you want to change.
The Rule Table Properties page appears.
5 Make the appropriate change to the length. Select Fixed or Variable, depending on whether
you want to create a rule that applies to a dialstring of a fixed or variable length:
• If you select Fixed, in the Fixed box enter the number of digits allowed.
The fixed length can be from 1 to 50 digits.
• If you select Variable, in the Variable boxes type the minimum to the maximum range of
caller input digits. The minimum value must be 1 or greater. The maximum value must be
anything greater than the minimum value, up to 50.
6 Click the Submit button.