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150 Chapter 10 Setting up Routing Tables
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11 In the Distribute for box enter the time 01:00.
12 Click the Submit button.
The Distribute For step appears as step 2 in the Day Routing Table list.
13 Click the Insert link for the End step.
The Routing Step page appears.
The Greeting option is selected by default.
14 In the Greeting box type 2.
15 At the Intelligent Caller Input Routing option, select Basic.
The Auto-Attendant, Operator, Skillset Mailbox and CCR check boxes are selected by default.
The default DTMF digits for each destination are shown.
16 Click the Submit button.
The Greeting step appears as step 3 in the Day Routing Table page.
17 Click the Insert link for the End step.
The Routing Step page appears.
18 Select the Distribute for option.
The default time of 00:30 is shown in the Distribute for box.
19 Click the Submit button.
The Distribute for step appears as step 4 in the Day Routing Table list.
20 Click the Insert link for the End step.
The Routing Step page appears.
Greeting is selected by default.
21 In the Greeting box type 3.
22 At the Intelligent Caller Input Routing option select Basic.
23 Clear the Auto-Attendant, Skillset Mailbox and CCR check boxes so that just the Operator
check box is selected.
24 Click the Submit button.
The Greeting step appears as step 6 in the Day Routing Table list.
25 Click the Insert link of the End step.
The Routing Step page appears.
26 Select the Goto step option.
27 From the Goto step list box select 2.
28 Click the Submit button.
The Goto step appears as step 6 in the Day Routing Table list.
29 Click the Close button to return to the Skillset List page.