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Voicemail Pro Page 240
15-601063 Issue 20l (03 March 2009)IP Office
6.4.3 Menu
The Menu action allows you to specify DTMF tones for which you want to create connections to following actions. For
example, a menu can be created that gives callers a choice of transfer locations. Each Menu action supports a maximum
of 15 branch options.
To add a Menu action:
1.Click the Basic Actions icon and select Menu.
Settings
For Menu actions, the Specific tab is replaced with the Touch Tones tab.
· 0-9, *, #
Use the dialing digits check boxes to indicate the DTMF tones for which connections are required.
· Add
The icon allows you to add custom sequences of dialing digits. In addition to the standard dialing digits (0 to 9, *, #)
the following special digits can be used. If a sequence is added, ensure that the associated box is checked before you
select OK. The sequence must be unique. For example, if 5 is selected, no other sequence that begins with 5 can be
used.
· ? = Any Digit
The ? character can be used to represent any digit (except * and #). For example 123??? can be used for any six
digit string starting with 123. See Example Call Flow: SelfSelect Module .
· $ = Any Sequence of Digits
The $ character can be used to match any sequence of digits for which there is no other match. Key press entry is
ended either by the caller pressing # or 5 seconds after the last digit dialed.
· F = For Fax Calls
The F letter can be used to automatically detect any incoming fax calls. Once detected the calls can be routed to
another number. See Routing Fax Calls Using a Menu Action .
· Delete
Use this icon to delete the currently selected custom dialing sequence.
· Invalid Input Handling
The following options can be used if the caller does not dial or dials an invalid digit.
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