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Voicemail Pro Page 212
15-601063 Issue 20l (03 March 2009)IP Office
Available Variables
· $CLI
Holds the CLI of the caller if available.
· $CP
The 16 variables $CP0 to $CP15 are used to store values (call parameters) for the duration of a call within the call
flow. Values can be written into these variables using the Generic action command CPx:<value> where x is 0 to
15 and <value> is the value to be stored.
· $DBD
A set of 6 system variables $DBD[0] to $DBD[5]. These represent the fields of the currently selected database
record in a call flow where database actions are being used.
· $DDI: IP Office 4.1+ and Voicemail Pro 4.1+.
Holds the DDI of the call if available.
· $ETA
Holds the expected time to answer in seconds for a queued caller. This time is based on the last 5 queued and
answered calls for the same target in the last hour. The variable can be used to speak the value as a prompt or to test
the value in a condition. Only available when using Queued and Still Queued start points.
· $KEY
Holds the last DTMF key series entered. For more information, see Example Call Flow .
· $LOC
Holds the current locale setting of the IP Office system or the user if different. For more information, see Changing the
Language of Custom Prompts .
· $NAM
Holds the name of the mailbox user (blank for short codes).
· $RES
Holds the value of the result of the previous action. For example when a call flow has been branched by an action that
has True and False results, on one branch the value of $RES is "True", on the other "False".
· $POS
Holds the position of a queued caller. Can be used to speak the position as a prompt or test the value in a condition.
Only available when using Queued and Still Queued start points.
· $QTIM
The same as the $ETA above but returns the estimated time to answer rounded up to the nearest minute. This
variable can be used to speak the value as a prompt or to test the value in a condition.
· $SAV
Holds the last saved result. This can be entered using the following entry in a Generic action, Save:<value>, for
example Save:$KEY or Save:1234.
· $TARGET: Voicemail Pro 4.2+.
This variable contains the original target of a call received by the IP Office system, eg. the destination set by the IP
Office's incoming call route.
· $TimeQueued: IP Office 4.1+ and Voicemail Pro 4.1+.
Holds the length of time, in seconds, that the call has been part of a particular hunt group queue. Only available when
using Queued and Still Queued start points.
· $TimeSystem: IP Office 4.1+ and Voicemail Pro 4.1+.
Holds the length of time, in seconds, since the call was presented to the IP Office system. Only available when using
Queued and Still Queued start points.
· $UUI
Available when a recording is triggered by auto-recording. Holds the user name, hunt group name or account code that
triggered the auto-recording process. For more information, see Customizing Auto Recording .
· $VAR
A general variable which can hold amongst other things DTMF key sequences.
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