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number of voice terminals will reflect the total call duration. The maximum time
that can be reported is 95 hours, 59 minutes, and 59 seconds.
. Blank (Column 46)
. FAC (Columns 47-51- Facility)
Indicates the facility used to place the call. For outgoing calls including speed dialed
numbers, the pooled facility selected by ARS or the facility access code that was
dialed (or that corresponds to the facility button that was pressed) is identified. For
incoming calls and Personal Line calls, the trunk number is identified.
For V2 only: If a virtual facility was used to complete the call, the applicable Virtual
Facility Code (#190-#199) is identified in this field.
.
Blank (Column 52)
.
STN
(Column 53-56)
Identifies the voice or data terminal responsible for the call. If an account code is
entered, the voice terminal where the code is entered is reported. If no account code
is entered, the terminal originating an outgoing call is identified, or the last terminal
connected to an incoming call is identified.
For an incoming call to a DGC group that is connected to an announcement but is
never answered, 0 will be recorded in the STN field. If the call is answered by a
station after receiving announcement, the station answering the call will be recorded.
For V2 only: If an outgoing call is originated by a tandem tie trunk, the tandem
trunk’s Facility Access Code (FAC) is recorded in this field. If no FAC exists for this
trunk, then the 4-digit trunk number (9
XXX) will appear.
For V2 only: If an outgoing call is originated by a DID trunk, 0000 is recorded in this
field.
. Blank (Columns 57 ,58)
. ACCOUNT (Columns 59-73)
Lists the Account Code associated with the call, if one was entered. On conference
and transferred calls, the first account code entered is recorded and subsequent
account code entries are ignored.
. Blank (Column 74)
. PDC (Columns 75-78)
Identifies the user responsible for outgoing calls.
The user is identified by the call
accountability login (##PDC) entered at the originating voice terminal. If
no call
accountability is entered, the PDC field is blank.
Figure 2-11 and Figure 2-12 summarize the Call Record and Call Record Header formats.
Considerations
SMDR provides detailed call information on incoming and outgoing calls. This information
can be used to facilitate cost allocation, traffic analysis, and detection of unauthorized calls.
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