Filter
Top Products
ATTENDANT CONSOLE, SWITCHED LOOP (V2)
Description
In System 25, the Attendant Console is used to answer incoming trunk calls that are
specified to ring at an attendant position, to answer calls from inside users, to extend calls
to inside stations and outside numbers, to assist system users in placing outgoing calls, and
to set up conferences.
The attendant can also manage and monitor some areas of system
operation. System 25 R1V1 supports only the Direct Trunk Attendant Console (DTAC),
which is described in the preceding subsection of this manual. The R1V2 supports either the
DTAC or the Switched Loop Attendant Console (SLAC), but not both in the same system.
The SLAC (Figure 2-3) is a 34-Button Built-In Speakerphone (BIS) Voice Terminal with a
16-character display module.
It is administered with special buttons, features, and
capabilities to serve as an attendant console.
In addition to the attendant features, most
standard multiline terminal features are also available.
(Refer to the “Hardware
Description” section of this manual for a complete identification of all the external controls,
indicators, and components of the basic voice terminal. )
SWITCHED LOOP
ATTENDANT CONSOLE
OPTIONAL SELECTOR
CONSOLE
Figure 2-3. Switched Loop Attendant Console
Associated with the SLAC are message center-like capability and display support. The
message center feature provides for efficient handling of calls that should be sent to message
takers. These calls are directed to a message center console position through administration
of call type translations.
Display service allows identifiers (names) to be assigned to
extension numbers and trunks. The system then displays the appropriate information to the
attendant when calls are processed at the console.
Fixed Buttons (Figure 2-4)
The SLAC has five fixed line appearance, or “LOOP,” buttons where all incoming calls are
answered. Each button has a red I-use LED and a green status LED. These buttons
represent voice links (loops) between the console and the switch. The loops also provide the
paths for outgoing calls.
2-17