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BUSY-TO-IDLE REMINDER
Description
Enables a multiline voice terminal user to be alerted by a single ring as soon as a busy
internal station, DGC group, or facility (trunk group) becomes available. The feature can be
activated only for stations, DGC groups, and trunk groups represented on the terminal by
DSS, FLEX DSS, AUTO ICOM, and FACILITY buttons.
Before making a call to a station,
the multiline voice terminal user can check the green
status LED of the station button. If it is lit, the station party is off-hook. To be alerted
when the party hangs up and is available again, the user (while on-hook), presses the button
of the station. The red I-use LED lights, indicating that Busy-to-Idle Reminder is in effect.
When the other party hangs up, the user’s terminal rings once. The user simply goes off-
hook, and the station is called; the user does not have to press the button again.
If the user calls a station by pressing a FLEX DSS, DSS, or AUTO ICOM button and
receives busy tone, the user must hang up before activating Busy-to-Idle Reminder.
When all the trunks in a pool represented by a FACILITY button are busy, the green status
LED is lighted.
The user can activate Busy-to-Idle Reminder in the same way as for a
station call, by pressing the FACILITY button while on-hook. When a trunk becomes idle,
the terminal rings once. The user goes off-hook and is automatically connected to the trunk.
To complete the call the user dials the desired outside number.
Considerations
Busy-to-Idle Reminder gives the multiline voice terminal user a way to get quick access to a
station or trunk group that has just become available after being busy. Access to the station
or trunk is not reserved for the user who activates this feature; any other user has equal
access to the idle facilities.
On some multiline voice terminals, FLEX DSS, DSS, AUTO ICOM, and FACILITY buttons
do not have status and I-use LEDs. This makes Busy-to-Idle Reminder less convenient to
use because the user must first call the facility to determine if it is available. If it is not,
the user activates the feature by hanging up and pressing the button again. When the
reminder ring sounds, the user must then remember which button was used to initiate the
call.
Interactions
● Busy-to-Idle Reminder cannot be used with the Last Number Dialed, Personal Line,
or Repertory Dialing features.
Administration Requirements
None
Hardware Requirements
None
2-60