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CONFERENCE
Description
Allows up to five parties, including the conference originator, to participate in a conference
call. Any voice terminal user, including operators at Direct Trunk Attendant Consoles and
Switched Loop Attendant Consoles (V2), can set up conferences. Refer to the description of
“(’conference Drop” for additional information on conferencing.
Multiline Voice Terminals:
Multiline voice terminal users can add another (external or internal) party to an existing call
by pressing the CONFERENCE button. This places the first party on Special Hold
(indicated by a broken flutter on the line appearance button) and the system selects an idle
SYSTEM ACCESS or LOOP (Switched Loop Console) button and provides system dial tone.
The user may dial the desired number or select another facility to dial the party to be
conferenced-in. Subsequently, pressing the held line button completes the conference. If the
facility to be added is busy or has invoked Exclusion, the conference will be denied.
Users can conference up to two outside facilities (trunks), and up to five parties in all. Any
attempt to add a sixth party will be denied, and the sixth party will be dropped. This limit is
for the conference as a whole.
Other conference inside stations are also prohibited from
adding a third outside party or sixth party.
Single-Line Voice Terminals:
The single-line voice terminal user can establish a conference by momentarily pressing the
switchhook, which puts the first party on hold, receiving Recall Dial Tone, and then dialing a
second party.
After connection to the second party, another press of the switchhook
establishes the conference.
A third press of the switchhook will drop the second party,
restoring the original call. The user cannot put a conference that he/she has established on
hold. Other internal conferees (multiline or single-line) may then add additional parties to
the conference up to the five party/two outside line maximum.
Considerations
The Conference feature allows any voice terminal user to set up conference calls. Non-
attendant users do not need the assistance of the attendant.
Waiting for an added party to answer and announcing the purpose of the call before adding
the party to the conference is good operating practice.
Interactions
● Account Code Entry: If more than one user attempts to associate an account code
with a Conference Call, the first to activate the feature will prevail.
● Attendant Message Waiting: Pressing the Attendant Message Waiting (ATT
MSG) button while on a conference call will be ignored.
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