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NIGHT SERVICE DELAY ANNOUNCEMENTS
Description
Provides a recorded announcement for incoming trunk calls when the system has Directed
Night Service (NS) activated and a call is not answered.
Directed NS calls not answered within a specified number of rings (1-15) may be directed to
a recorded announcement. Two different recorded announcements may be assigned.
Note that NS calls to a terminal that are not answered do not receive Station Hunting or
Call Coverage treatment (unless the trunk also appears on a station’s Personal Line button).
After the announcement is played, the call is disconnected.
Considerations:
Night Service Delay Announcements provide the calling party with a message that
acknowledges the call and can provide additional information as well. Once an NS call goes
to the delay announcement,
the call will be disconnected from the system after the
announcement has been played.
Interactions
● Night Service:
Incoming calls receiving TAAS NS treatment will not activate the
delay announcements.
Only trunks that receive Directed NS will activate these
announcements.
Administration Requirements
Special Feature Ports:
●
Assign first Night Service delay announcement (code 251 )
● Assign second Night Service delay announcement (code 252)
●
Assign number of rings before Night Service delay announcement (0-15)
Station Ports
●
Assign port circuits (ZTN78 or TN742) for each recorded announcement.
Hardware Requirements
An AT&T Answer-Record 2500 or a Code-A-Phone 2540 or equivalent announcement machine
is required for each delay announcement.
The equipment requires a port on a ZTN78 Tip
Ring Line (or TN742 Analog Line) CP.
The system supports two Directed Night Service delay announcements.
Detailed connection information is provided in Figure 2-32.
Descriptions of the SIP (Station Interconnect Panel), TAE (Trunk Access Equipment), and
associated cables and adapters, as shown on the figures, are provided under the heading
“connectivity” in Section 4.
2-173