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INTERCEPT TREATMENT WITH REORDER TONES
Description
Reorder tone (fast busy) is provided when an unassigned or toll-restricted number is dialed,
a dialing error occurs, or an attempt to park a call fails.
Any attempt to dial an unassigned code (PDC, DDC, feature or facility access code) or an
unsuccessful attempt to park a call will result in Reorder Tone being provided to the caller.
A DID call to an unassigned number will be routed to the attendant or will receive Reorder
Tone at the System Administrator’s option.
Any attempt to dial a restricted call (toll or
access restricted) will be intercepted and routed to Reorder Tone.
Considerations
Intercept treatment provides a calling party with positive feedback of an error in dialing or
use of an incorrect code.
Interactions
● Call Park: An unsuccessful attempt to park a call due to misdialing or attempting
to park more than one call at a voice terminal results in Reorder Tone.
Administration Requirements
None
Hardware Requirements
None
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