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ATTENDANT FORCED RELEASE (V2; SLAC Only)
Description
Drops all active parties from a call in which the attendant and one or more other parties are
connected together.
The attendant uses the feature by pressing the FORCED RELEASE
button while connected to other callers in a conference-type call. The other parties will be
disconnected from the console and from each other. After Forced Release has taken place,
the attendant can receive anew call from the console queue or place a call.
Considerations
Forced Release differs from Release in an important respect. Simple Release separates the
attendant from an extended call or a conference call, but leaves the other parties connected
together; Forced Release completely disconnects all parties.
When the attendant is connected to only one other party, Forced Release has the same result
as Release (that is, the call is ended). If the attendant has already Released, Forced Release
has no additional effect.
Interactions
Refer to the Attendant Feature descriptions for information on related features (Table 2-E).
Administration Requirements
None
Hardware Requirements
None; the FORCED RELEASE button is a standard fixed feature button on the SLAC.
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