Filter
Top Products
3-8
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 3 Setting Up the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone Components
Wireless Headsets
The Cisco website provides information about wireless headsets that work with your IP phone. Go to the
following URL:
http://www.cisco.com/en/US/partner/prod/voicesw/ucphone_headsets.html
1. Choose IP Communications from the Enter Solution drop-down list box. The Select a Solution
Category drop-down list box displays.
2. Choose IP Phone Headsets to see a list of Technology Development Program partners.
Refer to the wireless headset documentation for information about connecting the headset and using the
features.
Using Bluetooth Wireless Headsets
The Cisco Unified IP Phone 9951 and 9971 support Bluetooth Class 2 technology when the headsets
support Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 30 feet
(10 meters). The best performance is in the 3- to 6-foot range (1 to 2 meters). You can pair up to
5 headsets, but only the last one connected is used as the default.
There can be a potential interference issues. Cisco recommends that you reduce the proximity of other
802.11b/g devices, Bluetooth devices, microwave ovens, and large metal objects. If possible, configure
other 802.11 devices to use the 802.11a channels.
For a Bluetooth wireless headset to work, it does not need to be within direct line-of-sight of the phone,
but some barriers, such as walls or doors, and interference from other electronic devices, could affect
the connection.
Handsfree Profile
Your phone supports various Handsfree Profile features that enable you to use handsfree devices (such
as Bluetooth wireless headsets) to perform certain tasks without having to handle the phone. For
example, instead of pressing Redial on the phone, users can redial a number from their Bluetooth
wireless headset according to instructions from the headset manufacturer.
These handsfree features apply to Bluetooth wireless headsets used with the Cisco Unified IP
Phone 9951 and 9971:
• Answer a call
• End a call
• Change the headset volume for a call
• Redial
• Caller ID
• Reject
• Divert
• Hold and Accept
• Release and Accept
Handsfree devices may differ in how features are activated. Device manufacturers may also use different
terms when referring to the same feature.
For more information, see the manufacturer’s documentation.