Cisco Systems 8961 IP Phone User Manual


 
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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Hold Reversion Limits the amount of time that a call can be on hold
before reverting back to the phone that put the call
on hold and alerting the user.
Reverting calls are distinguished from incoming
calls by a single ring (or beep, depending on the
new call indicator setting for the line). This
notification repeats at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble and a brief
message on the status line.
You can configure call focus priority to favor
incoming or reverting calls.
For more information about configuring this
feature, go to the “Hold Reversion” chapter in
the Cisco Unified Communications Manager
Features and Services Guide.
Hold Status Enables phones with a shared line to distinguish
between the local and remote lines that placed a
call on hold.
No configuration is required.
Hold/Resume Allows the user to move a connected call from an
active state to a held state.
To place a call on hold, select the Hold button. To
resume a call, choose the line with the held call and
select the Resume softkey.
Requires no configuration, unless you
want to use music on hold. See
“Music-on-Hold” in this table for
information.
See “Hold Reversion” in this table.
Hunt Group Display Provides load sharing for calls to a main directory
number. A hunt group contains a series of directory
numbers that can answer the incoming calls.
When an incoming call is offered to a directory
number that is part of the hunt group, this feature
displays the main directory number in addition to
the calling party.
For more information, refer to:
Cisco Unified Communications Manager
Administration Guide, “Hunt Group
Configuration chapter.
Cisco Unified Communications Manager
System Guide, “Understanding Route
Plans chapter.
Cisco Unified Communications Manager
Administration Guide, “CTI Route Point
Configuration” chapter.
Table 8-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference