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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Mobile Connect Enables users to manage business calls using a
single phone number and pick up in-progress calls
on the desktop phone and a remote device such as
a mobile phone. Users can restrict the group of
callers according to phone number and time of day.
Also see the “Session Handoff” entry in this table.
For more information, go to the “Cisco Unified
Mobility” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Mobile Voice Access Extends Mobile Connect capabilities by allowing
users to access an interactive voice response (IVR)
system to originate a call from a remote device
such as a cellular phone.
For more information, go to the “Cisco Unified
Mobility” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Multiple calls per line
appearance
Each line can support multiple calls. Only one call
can be active at any time; other calls are
automatically placed on hold.
For more information, go to the
“Understanding Directory Numbers” chapter
in the Cisco Unified Communications
Manager System Guide.
Music on hold Plays music while callers are on hold. For more information go to the “Music On
Hold” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Mute Mutes the microphone from the handset or headset. Requires no configuration.
On-hook Dialing Allows a user to dial a number without going off
hook. The user can then either pick up the handset,
press the Call softkey, or press either the headset or
speaker buttons to initiate the call.
For more information, refer to the Cisco
Unified IP Phone 9971 User Guide for Cisco
Unified Communications Manager (SIP),
“Calling Features” chapter.
Park Monitoring Monitors the status of a parked call. The park
monitoring call bubble is not cleared until the
parked call gets retrieved or is abandoned by the
parkee. This parked call can be retrieved using the
same call bubble on the parker’s phone.
For more information, see the “Park
Monitoring” section on page 8-23.
For information on call park, see the Cisco
Unified Communications Manager Features
and Services Guide, “Call Park and Directed
Call Park” chapter.
Table 8-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference