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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Quality Reporting Tool
(QRT)
Allows users to use the QRT feature button on a
phone to submit information about problem phone
calls. QRT can be configured for either of two user
modes, depending upon the amount of user
interaction desired with QRT.
For more information refer to:
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phone”
chapter.
• Cisco Unified Communications Manager
Features and Services Guide, “Quality
Report Tool” chapter.
Redial Allows users to call the most recently dialed phone
number by pressing the Redial softkey.
Requires no configuration.
Remote Port
Configuration
Allows the administrator to configure the speed
and duplex function of the phone Ethernet ports
remotely by using Cisco Unified CM
Administration. This enhances the performance for
large deployments with specific port settings.
Note If the ports are configured for Remote Port
Configuration in Cisco Unified CM, the
data cannot be changed on the phone.
To configure the parameter in the Cisco
Unified CM Administration application,
choose Device > Phone, select the appropriate
IP phones, and scroll to the Product Specific
Configuration Layout pane (Switch Port
Remote Configuration or PC Port Remote
Configuration).
To configure the setting on multiple phones
simultaneously, configure the Remote Port
Configuration in the Enterprise Phone
Configuration (System > Enterprise Phone
Configuration).
Ring Tone Setting Identifies ring type used for a line when a phone
has another active call.
For more information refer to:
• Cisco Unified Communications Manager
Administration Guide, “Directory
Number Configuration” chapter.
• “Creating Custom Phone Rings” section
on page 9-2.
Ringtone Users can customize how their phone indicates an
incoming call and a new voice mail message.
For more information, go to the “Custom
Phone Rings” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Table 8-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference