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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Cisco Extension
Mobility Change PIN
Enables a user to change the PIN from a Cisco
Unified IP Phone.
The PIN can be changed by:
• Using the ChangePIN softkey on the
Extension Mobility logout screen.
• Configuring the Change Credential IP Phone
Service on the phone.
• For more information, go to the “Cisco
Extension Mobility” chapter in the Cisco
Unified Communications Manager
Features and Services Guide.
• For changing the PIN by change credential
service, see Configuring the Change
Credential IP Phone Service section in the
Cisco Unified Communications Manager
Administration.
Cisco Extension
Mobility Cross Cluster
Enables a user configured in one cluster to log into
a Cisco Unified IP Phone in another cluster.
Users from a home cluster log into a Cisco Unified
IP Phone at a visiting cluster.
Configure Cisco Extension Mobility on Cisco
Unified IP Phones before you configure EMCC.
For more information, refer to the Cisco
Unified Communications Manager Features
and Services Guide, “Cisco Extension
Mobility Cross Cluster” chapter.
Cisco Web Dialer Allows users to make calls from web and desktop
applications.
For more information go to the “Cisco Web
Dialer” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Conference
• Allows a user to talk simultaneously with
multiple parties by calling each participant
individually.
• Allows a non-initiator in a standard (ad hoc)
conference to add or remove participants.
• Allows users to join two or more calls that are
on one line to create a conference call and
remain on the call.
The service parameter, Advance Adhoc
Conference, (disabled by default in Cisco
Unified Communications Manager
Administration) allows you to enable these
features.
For information on conferences, go to the
“Conference Bridges” chapter in the
Cisco Unified Communications Manager
System Guide.
For more information, go to the “Cisco
Unified IP Phone” chapter in the Cisco Unified
Communications Manager System Guide.
Note Be sure to inform your users whether
these features are activated.
CTI Applications A computer telephony integration (CTI) route
point can designate a virtual device to receive
multiple, simultaneous calls for
application-controlled redirection.
For more information, go to the “CTI Route
Point Configuration” chapter in the Cisco
Unified Communications Manager
Administration Guide.
Directed Call Park Allows a user to transfer an active call to an
available directed call park number that the user
dials or speed dials.
A Call Park BLF button indicates whether a
directed call park number is occupied and provides
speed-dial access to the directed call park number.
For more information, go to the “Call Park and
Directed Call Park” chapter in the Cisco
Unified Communications Manager Features
and Services Guide.
Table 8-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference