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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Modifying Phone Button Templates
Modifying Phone Button Templates
Phone button templates let you assign speed dials and call-handling features to programmable buttons.
Call-handling features that can be assigned to buttons include Answer, Mobility, and All Calls.
Ideally, you modify templates before registering phones on the network. In this way, you can access
customized phone button template options from Cisco Unified Communications Manager during
registration.
To modify a phone button template, choose Device > Device Settings > Phone Button Template in
Cisco Unified Communications Manager Administration. To assign a phone button template to a phone,
use the Phone Button Template field in the Cisco Unified Communications Manager Administration
Phone Configuration page. Refer to Cisco Unified Communications Manager Administration Guide and
Cisco Unified Communications Manager System Guide for more information.
• The default Cisco Unified IP Phone 9971 template that ships with the phone uses buttons 1 and 2
for lines.
Modifying a Phone Button Template for All Calls
It is recommended that you provision an All Calls button for users with multiple shared lines. When you
configure an All Call button on the phone, you enable the users to do the following:
Do Not Disturb X
Group Pickup X
Hold X
Hunt Groups X
Intercom X
Malicious Call
Identification
(MCID)
X
Meet Me X
Mobile Connect X
Mute X
Other Pickup X
Privacy X
Redial X X
Speed Dial X X
Speed Dial Line
Status
X
Transfer X X
(available during a
transfer only)
Quality Reporting
Tool (QRT)
X
Table 8-4 Features and Corresponding Buttons and Softkeys