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CHAPTER
10-1
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
10
Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone
This chapter describes how to use the following menus on the Cisco Unified IP Phone 8961, 9951, and
9971 to view model information, status messages, and network statistics for the phone:
• Model Information screen—Displays hardware and software information about the phone. For more
information, see the
“Model Information Screen” section on page 10-1.
• Status menu—Provides access to screens that display the status messages, network statistics, and
statistics for the current call. For more information, see the
“Status Menu” section on page 10-2.
You can use the information on these screens to monitor the operation of a phone and to assist with
troubleshooting.
You can also obtain much of this information, and obtain other related information, remotely through
the phone’s web page. For more information, see Chapter 11, “Monitoring the Cisco Unified IP Phone
Remotely.”
For more information about troubleshooting the Cisco Unified IP Phone 8961, 9951, and 9971, see
Chapter 12, “Troubleshooting and Maintenance.”
This chapter includes these topics:
• Model Information Screen, page 10-1
• Status Menu, page 10-2
Model Information Screen
To display the Model Information screen, press the Applications button and then select Phone
Information.
If the user is connected to a secure or authenticated server, a corresponding icon (lock or certificate) will
be displayed in the Phone Information Screen to the right of the server option. If the user is not connected
to a secure or authenticated Server, no icon will appear.