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8-1
Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
8
Configuring Features, Templates, Services,
and Users
After you install Cisco Unified IP Phones in your network, configure their network settings, and add
them to Cisco Unified Communications Manager, you must use the Cisco Unified Communications
Manager Administration application to configure telephony features, optionally modify phone
templates, set up services, and assign users.
This chapter provides an overview of these configuration and setup procedures. Cisco Unified
Communications Manager documentation provides detailed instructions for these procedures.
For suggestions about how to provide users with information about features, and what information to
provide, see Appendix A, “Providing Information to Users Via a Website.”
For information about setting up phones in non-English environments, see Appendix B, “Supporting
International Users.”
This chapter includes following topics:
• Telephony Features Available for the Cisco Unified IP Phone, page 8-2
• Configuring Product Specific Configuration Parameters, page 8-26
• Configuring Corporate and Personal Directories, page 8-27
• Feature Buttons and Softkeys, page 8-28
• Park Monitoring, page 8-23
• Modifying Phone Button Templates, page 8-29
• Configuring Feature Control Policies, page 8-31
• Setting Up Services, page 8-32
• Adding Users to Cisco Unified Communications Manager, page 8-33
• Managing the User Options Web Pages, page 8-34