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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Preface
Chapter 3, “Setting Up the Cisco Unified IP Phone” Describes how to properly and safely install the Cisco Unified IP
Phone on your network. Also provides procedures on how to
configure and add accessories, such as Bluetooth wireless headsets,
USB headsets, and analog wideband headsets, to the Cisco Unified
IP Phone.
Chapter 4, “Setting Up the Cisco Unified IP Color
Key Expansion Module”
Describes how to connect and configure supported Key Expansion
Modules for the Cisco Unified IP Phone.
Chapter 5, “Setting Up the Cisco Unified Video
Camera”
Describes how to configure the Cisco Unified Video Camera and add
it to the Cisco Unified IP Phone (Cisco Unified IP Phone 9951 and
9971 only).
Chapter 6, “Understanding the VoIP Wireless
Network”
Provides an overview and describes the setup of the wireless local
area network (WLAN), which the Cisco Unified IP Phone 9971
supports.
Chapter 7, “Configuring Settings on the Cisco
Unified IP Phone”
Describes how to configure network settings, verify status, and make
global changes to the Cisco Unified IP Phone.
Chapter 8, “Configuring Features, Templates,
Services, and Users”
Provides an overview of procedures for configuring telephony
features, configuring directories, configuring phone button and
softkey templates, setting up services, and adding users to Cisco
Unified Communications Manager.
Chapter 9, “Customizing the Cisco Unified IP
Phone”
Explains how to customize phone ring sounds and the phone idle
display at your site.
Chapter 10, “Viewing Model Information, Status, and
Statistics on the Cisco Unified IP Phone”
Explains how to view model information, status messages, network
statistics, and firmware information from the Cisco Unified IP
Phone.
Chapter 11, “Monitoring the Cisco Unified IP Phone
Remotely”
Describes the information that you can obtain from the phone’s web
page to remotely monitor the operation of a phone and to assist with
troubleshooting.
Chapter 12, “Troubleshooting and Maintenance” Provides tips for troubleshooting the Cisco Unified IP Phone and the
Cisco Unified IP Phone Expansion Modules.
Appendix A, “Providing Information to Users Via a
Website”
Provides suggestions for setting up a website for providing users
with important information about their Cisco Unified IP Phones.
Appendix B, “Supporting International Users” Provides information about setting up phones in non-English
environments.
Appendix C, “Technical Specifications” Provides technical specifications of the Cisco Unified IP Phone.
Appendix D, “Basic Phone Administration Steps” Provides procedures for basic administration tasks such as adding a
user and phone to Cisco Unified Communications Manager and then
associating the user to the phone.
Appendix E, “Installing the Wall Mount for the
Cisco Unified IP Phone”
Contains instructions for installing the wall mount for the Cisco
Unified IP Phone.
Appendix F, “Cisco Unified IP Phone Non-Lockable
Wall Mount”
Contains instructions for installing the Cisco Unified IP Phone
Non-Lockable Wall Mount.