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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Adding Users to Cisco Unified Communications Manager
• You must use Cisco Unified Communications Manager Administration to configure services that
are not present by default.
• The user must subscribe to services using the Cisco Unified Communications Manager User
Options application. This web-based application provides a graphical user interface (GUI) for
limited, end-user configuration of IP Phone applications. However, a user cannot subscribe to any
service that you configure as an enterprise subscription.
Before you set up services, gather the URLs for the sites you want to set up and verify that users can
access those sites from your corporate IP telephony network. (This is not applicable for the default
services provided by Cisco.)
To set up these services, choose Device > Device Settings > Phone Services from Cisco Unified
Communications Manager Administration. Refer to “Cisco Unified IP Phone Services Configuration”
chapter in the Cisco Unified Communications Manager Administration Guide and to the “Cisco Unified
IP Phone Services” chapter in the Cisco Unified Communications Manager System Guide for more
information.
After you configure these services, verify that your users have access to the Cisco Unified
Communications Manager User Options web-based application, from which they can select and
subscribe to configured services. See the “How Users Subscribe to Services and Configure Phone
Features” section on page A-2 for a summary of the information that you must provide to end users.
Note To configure Cisco Extension Mobility services for users, go to the “Cisco Extension Mobility” chapter
in the Cisco Unified Communications Manager Features and Services Guide.
Adding Users to Cisco Unified Communications Manager
Adding users to Cisco Unified Communications Manager allows you to display and maintain
information about users and allows each user to perform these tasks:
• Access the corporate directory and other customized directories from a Cisco Unified IP Phone.
• Create a personal directory.
• Set up speed dial and call forwarding numbers.
• Subscribe to services that are accessible from a Cisco Unified IP Phone.
You can add users to Cisco Unified Communications Manager using one of these following methods:
• To add users individually, choose User Management > End User from Cisco Unified
Communications Manager Administration.
For more information, go to the End User Configuration chapter in the Cisco Unified
Communications Manager Administration Guide.
• To add users in batches, use the Bulk Administration Tool. This method also enables you to set an
identical default password for all users.
For more information, go to the “Bulk Administration” chapter in Cisco Unified Communications
Manager Administration Guide.