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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Intercom Allows users to place and receive intercom calls
using programmable phone buttons. You can
configure intercom line buttons to:
• Directly dial a specific intercom extension.
• Initiate an intercom call and then prompt the
user to enter a valid intercom number.
Note If your user logs into the same phone on a
daily basis using their Cisco Extension
Mobility profile, assign the phone button
template that contains intercom
information to their profile, and assign the
phone as the default intercom device for
the intercom line.
Note Intercom feature does not support
Extension Mobility Cross Cluster.
For more information, go to the “Intercom
chapter” chapter in the Cisco Unified
Communications Manager Feature and
Services Guide.
Intelligent Session
Control
Reroutes a enterprise originated call to a users’
mobile phone to the enterprise number. The call
only rings the user's mobile but not his/her desk
phone. When the call is answered on the mobile
phone, the desk phone displays a Remote in Use
message. During these calls, a user can use the
various features of the mobile phone.
For more information, go to the “Cisco Unified
Mobility” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Line select If this feature is disabled (default), then the
ringing line is selected. When enabled, the primary
line is picked up even if a call is ringing on another
line. The User must manually select the other line.
Note This feature can also be enabled or
disabled for Extension Mobility.
For more information, refer to the option
“Always use prime line” in the following
chapters of Cisco Unified Communications
Manager Administration Guide:
• “Device Profile Configuration”
• “Common Phone Profile Configuration”
• “Cisco Unified IP Phone Services
Configuration”
Line select for voice
messages
When disabled (default), pressing the Messages
button selects the line that has a voice message. If
more than one line has voice mail, then the first
available line is selected. When enabled, the
primary line is always used to retrieve voice
messages.
Note This feature can also be enabled or
disabled for Extension Mobility.
For more information, refer to the option
“Always use prime line for voice message” in
the following chapters of Cisco Unified
Communications Manager Administration
Guide:
• “Device Profile Configuration”
• “Common Phone Profile Configuration”
• “Cisco Unified IP Phone Services
Configuration”
Table 8-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference