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Cisco Unified IP Phone 8961, 9951, and 9971 Administration Guide for Cisco Unified Communications Manager 8.5 (SIP)
OL-20861-01
Chapter 8 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Call Forward Allows users to redirect incoming calls to another
number. Call forward options include Call Forward
All, Call Forward Busy, Call Forward No Answer,
and Call Forward No Coverage.
Call forward options can be assigned on a per-line
basis.
For more information, refer to:
• Cisco Unified Communications Manager
Administration Guide, “Directory
Number Configuration” chapter.
• Cisco Unified Communications Manager
System Guide, “Cisco Unified IP Phone”
chapter.
• “Specifying Options that Appear on the
User Options Web Pages” section on
page 8-36
Call Forward All loop
breakout
Detects and prevents Call Forward All loops.
When a Call Forward All loop is detected, the Call
Forward All configuration is ignored and the call
rings through.
For more information, go to the “Cisco
Unified IP Phone” chapter in the Cisco Unified
Communications Manager System Guide.
Call Forward All loop
prevention
Prevents a user from configuring a Call Forward
All destination directly on the phone that creates a
Call Forward All loop or that creates a Call
Forward All chain with more hops than the existing
Forward Maximum Hop Count service parameter
allows.
For more information, go to the “Cisco
Unified IP Phone” chapter in the Cisco Unified
Communications Manager System Guide.
Call Forward
destination override
Allows you to override Call Forward All (CFA) in
cases where the CFA target places a call to the CFA
initiator. This feature allows the CFA target to
reach the CFA initiator for important calls. The
override works whether the CFA target phone
number is internal or external.
For more information, go to the
“Understanding Directory Numbers” chapter
in the Cisco Unified Communications
Manager System Guide.
Call Park Allows users to park (temporarily store) a call and
then retrieve the call by using another phone in the
Cisco Unified Communications Manager system.
For more information, go to the “Call Park and
Directed Call Park” chapter in the Cisco
Unified Communications Manager Features
and Services Guide.
Table 8-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference